
07-04-2006, 01:29 PM
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 | Citizen of MBL | | Join Date: Dec 2005 Location: Salt Lake City
Posts: 1,636
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Three Phrases That Make Or Break Your Sales Quote: |
Originally Posted by Erik Salespeople are sometimes surprised by the actions of their clients and prospects. They feel fooled or misled and become disillusioned and disappointed when prospects don't behave the way they expect them to. There are three key phrases to listen for when attempting to predict someone's behavior; "I want to", "I have to" and "I should". Let's look at each of these a little closer.
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