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Old 03-02-2006, 10:28 AM
brendo927 brendo927 is offline
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How not to get burnt on leads?

What type of payment should you use when buying leads so you do not get burnt?
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Old 03-02-2006, 02:06 PM
The Bid Chief The Bid Chief is offline
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Brendon - I sent you a PM regarding this post.
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Old 03-02-2006, 02:59 PM
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You should post it BC - it'd be good info for everyone.
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Old 03-02-2006, 03:16 PM
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I don't take any orders by credit card that are more than $300. Why? Because I've been burnt before by loan officers and one of them actually charged back $2000 for leads that I sent and replaced for them. They said they never received a product and since we all know that leads are a non-tangible product, the credit card company approved the charge back. We lead providers are just as weary as you loan officers.

BTW, here's another scam. A mortgage broker said they would pay me 10% from the gross revenue for every closed loans... well, they closed 2 loans and they never paid me for it.

Like I said before, meet the person face-to-face or check out the lead company office and decide for yourself if that's the direction to head.

Thanks for reading.
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Old 03-02-2006, 05:32 PM
The Bid Chief The Bid Chief is offline
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how not too....

In essence I told him it's not how you pay, it's who you pay and especially what you get for the the price you pay.

Picking the right companies is the hard part...The way he asked the question I got the feeling he was referring to payment methods...

Reading between the lines my guess is he was thinking a credit card might offer more recourse in the event the campaign went bad. It can in certain occassions but a company check leaves you with many more options should something go really bad.

First rule of marketing - don't buy scared. Buying scared (thinking about what can go wrong before you start is often a self fulfilling prophecy).

Marketing is essential to consistently grow your business and keep your pipeline full.

In Vegas they say scared money is dead money...same with marketing. Spend only what you can afford, test everything and everyone, and when you find what works for YOU - stick with it, then grow the scope of your lead purchases.

Do buy smart! Start small and get ready to work hard - marketing will test your patience and your resolve at times. Kinda like the stock market...buy and hold wins the race but sometimes it's tempting to cut and run. Use resources like this forum and others to get a perspective on a company you are not familiar with. Take feedback with a grain of salt. Happy buyers don't write testimonials nearly as often as the buyers who feel they didn't get what they deserved. Most of the time there are 3 sides of the story - yours, theirs, and the truth.

With mortgage leads it is imperative to find the company, the rep, and the product that fits who you are and the skills you have. Be realistic.

Good lead companies often get a bad rap. Often it isn't the quality of the lead. Many times I see that it's the "fit" between the lead type and the lead buyer that is often mis-matched. The lead companies that consistently keep their customers satisfied usually do a very good job in finding the right medium for the loan officer who is buying leads.

In my opinion new LO's should stay away from Internet leads. There are skills that must be honed to convert these consistently. Effectively working telemarketing leads too requires sharp, well defined skills that often elude newly seasoned mortgage pros. I've seen companies burn leads up, literally throwing money out the window because they have the wrong folks working the leads. All leads aren't created equal - all loan officers aren't either.

Too often the appeal and ease that an Internet lead seems to offer continually gives rise to a false sense of promise to someone that may not be prepared to ask the right questions, pick up on buying signals, create a good representation of your company and it's value proposition as it specifically relates to the potential borrower.

The are too many variables to discuss them all here.

If you want to know what lead type is right for you, please feel free to email me at bidchief@LeadsBid.com

Always glad to share and learn...

The Bid Chief
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Old 03-02-2006, 06:01 PM
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Nice post, BC.
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Old 03-03-2006, 12:03 PM
brendo927 brendo927 is offline
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I was just wondering because a fellow...."more experienced" LO just spent 3500 on "exclusive leads" at like 85 a pop. I have a strange feeling this guy got burnt. He paid with credit card up front.
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Old 03-03-2006, 12:08 PM
brendo927 brendo927 is offline
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I am very skeptical about many more things since I became an LO because of a bunch of bad experiences. My last company tried burning me for over 5,000 in closed loans and I have been lied to by a bunch of shitty AE's and lost thousands because of it. You live and you learn(I'm only 23 so I am on the other side of a lot of critism from "older LO's"). I am happy to say that the last company now has to pay me my 5,000 and pay the Labor Board 25% of the gross for breaking the law.

I hold grudges.
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Old 03-03-2006, 12:19 PM
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Generating an exclusive lead takes time. Looks like he ordered 40 exclusive leads at $85/per so depending on when your buddy sent the payment. His campaign is probably active right now and it generates contacts when someone responds to his advertisement. IMO, your buddy is dealing with a good supplier. "It takes time to make a great wine".

Brendo, you are in the right path. At the age of 23 you are actually doing something that will put you way ahead of your friends. Living and learning from a mistake is the story of my life, however, every mistake is a win to me b/c it made me wiser. I remember my first company at the age of 23 and my goodness... I made a lot of mistakes and got burnt a lot (whether it's legally or by my biz partner) but I was thankful for those times b/c I'm now 27 and run my own entity. Don't get me wrong, my old partner knew alot in business so I tried to pick his brain as much as I could and fortunately it was worth dealing with his B.S.

Anyhow, keep charging and look at your mistakes as a positive outcome b/c they will make you wiser. I know there are more mistakes ahead of me and I'm ready for the challenge b/c I know its just a learning curve.

Thanks for reading..
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Old 03-08-2006, 10:44 AM
brendo927 brendo927 is offline
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I just ordered 1000 leads from InfoUSA for like 177 dollars. Anyone have any success stories with this company. One broker shop I worked for used these for their telemarketers and were very successful for turnaround.
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