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Archive for the 'Marketing' Category

5 easy steps to free and effective web and social media marketing for loan officers

Tuesday, December 29th, 2009

I can’t emphasize how easy this marketing method is, nor the effectiveness per minute spent compared to other marketing venues.  Here’s the formula… get ready because it’ll really blow your world away… it might scare you…

  1. Set up a free blog for your mortgage business
  2. Set up free accounts on Twitter and Facebook (at least)
  3. Set up a free account on TwitterFeed
  4. Within TwitterFeed, create RSS feeds for your blog to automatically post to both your Twitter and Facebook accounts
  5. Blog blog blog!

The idea here is quite simple:  harness the power of modern web technology to broadcast your message from a single place that reaches three key high-traffic sources (search engines, twitter, facebook) automatically for you.

There are a TON of ways to do the actual marketing portion (i.e. post topics, etc), but if you can’t figure out what messages you want to send to people you are probably in the wrong business.

Feel free to post questions and your blog, facebook and twitter info in the comments and MBL will be glad to be friends and follow you!

MBL on Twitter

MBL on Facebook

Repeat Business

Sunday, February 22nd, 2009

Is there a secret formula to winning a customer “for life”?  Many say there is.  In fact, entire marketing systems have been developed with the goal of earning life-long customers.

As a mortgage professional, do you put any value in doing business today in a manner that will help you do business with the same customer a few years from today?

Let’s assume for this article’s sake, that you Mr. or Ms. Reader, work towards repeat business with each of your customers.  What specific behaviors do you engage in that increase your chances of getting a 2nd, 3rd, 9th deal from the same customer?  If you don’t immediately have a list of answers to the question, it probably means you aren’t really working towards repeat business.

So what can you do?  Here are a few simple ideas that may seem obvious, cliche or old fashioned, but they work.

  • Be honest.
  • Be fair to your client and to yourself.
  • Put your client’s interests before your own.
  • Communicate with your client.  You don’t have to be their best friend as long as you deliver information the client wants and needs in a timely manner.
  • Stay in touch.  Whether you send an annual birthday card or call them every once in a while to see how life is going, just find something and do it.

What else do you purposefully do with every client that helps you earn repeat business with them in the future?

Link Bait for Loan Officers

Wednesday, May 7th, 2008

Creating “Link Bait” is what search engine marketers call the art of creating unique, compelling content that motivates other webmasters to link to your site. It often comes in the form of weird, funny or controversial and it is probably the single most effective thing loan officers can do to boost their website or blog’s search rankings and website traffic.

The reason link bait is so effective is that it plays to what search engine algorithms like the most: growth of so-called “natural” one-way links from other websites. If you put something on a page of your site that inspires other webmasters and bloggers to link to it, you have generated more positive affect to your search engine rankings than submitting your website URL to 1,000 directories or getting 1,000 reciprocal link deals with other sites BY A HUGE MARGIN.

A great example of link bait and it’s close cousin, viral marketing, is the following video posted to YouTube. You’ve probably already seen it because it is effective and people have talked about it, linked to it and generated buzz for the creator.

The three keys to viral marketing

Tuesday, November 6th, 2007

Viral marketing isn’t a term often used in the mortgage industry, probably because many people believe it’s too difficult to achieve viral-like results in an ultra-competitive marketplace and the concept really only exists in online marketing.  However, thinking “outside the box” may lead you to alternative approaches in your marketing that can achieve viral symptoms.   So what makes marketing viral anyway?  There are three basic keys we’ll discuss in this article.

Viral Marketing Key 1:  Make it easy to pass on 

Think of a virus – it easily transfers from host to host usually via air or touch.  Viral marketing gets it’s name because the marketing material is easily passed from one person to another and so your viral marketing campaign must include a way to get your material from one person to another, the easier the better.

When a customer visits your website and finds some aspect of it really cool, do you have a way for them to quickly and easily share it with their friends and associates?  If not, find a way to do it because otherwise you may not be maximizing the investment you’ve made in your mortgage website.  A feature that lets site visitors “share with a friend” is a good example.

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Originating in a down market

Friday, November 2nd, 2007

The brokers out there who are still around since the market turned sour all have the ability to adapt.  Congratulations to you all!  Looking at the silver lining in heavy storm clouds doesn’t pay the bills, however, but returning to business basics can help you weather the storm until the cold winter the industry is now facing melts off into a warmer spring-like market place again.

FHA

With subprime loans going extinct for all intents and purposes, FHA loans are more important than ever.  If your brokerage is still not approved to originate FHA loans you may want to get approved now or it just may be “never”.

Work with Realtors

When refis are few and far between, funding purchases can be the gravy train you need to keep things rolling until refis heat up again.  Establishing new Realtor contacts and greasing existing ones is a good place to start.

Home prices falling across the board in the U.S. is good for buyers and though there are currently less buyers eligible for financing, many eligible buyers may be looking to upgrade while prices are low.

Cut Costs

Cutting costs is not only not enjoyable, it’s often difficult to do.  Equipment leases, leases for office space, employee salaries and other expensive items can be difficult to reduce and possibly impossible to cut when the revenue isn’t around to pay all the bills.   However, now is the time for creative thinking so that cash flow can meet expenditures.

Overall, a shift in mentality is required to make it through times like these and if you don’t adapt, you die.

Good Link For Your Website

Friday, August 31st, 2007

If you’re into search engine optimization as a strategy for driving traffic to your mortgage website, you may want to purchase a listing in the BOTW.org directory.  They aren’t cheap, but they are quality links.  If you have a blog, you can get into the blog directory for much less since it’s still relatively new.

Also, if you go before the end of today (Aug. 31st), use promo code SIZZLE25 for 25% off.

Unexpected Marketing Opportunity

Friday, April 27th, 2007

If you are like me you have a certain number of hobbies (unrelated to the mortgage business even) that make life more enjoyable. Pursuing hobbies is not only enjoyable because of the hobby itself but also because of the people you meet who share the same interest.

A few months ago I volunteered to help out with a local film festival, movies being a hobby of mine, and promptly met some amazing people. What I wasn’t expecting was a great opportunity to both support the festival and do some fantastic marketing at the same time.

As it turned out, the festival was looking for sponsors from local businesses (mostly film related businesses at that) to pay for some of the expenses, provide locations for viewings, and provide food for parties. Sponsors could donate cash, goods, or services and received exposure at three levels depending on the cash equivalent of the donation, with the minimum being $100.

The exposure for the sponsors was fantastic with things like logos in press releases, logos and links on the film festival’s website (excellent link value from a very respected site), logo screen time before viewings, and even the ability to provide an insert in the festival program.

What’s more, the festival organizers had developed a demographic profile of the historical and expected attendees to help sponsors better formulate their ads. 400-500 people were expected to attend, not including participants.

So what started out as merely an opportunity to get geeky in a particular hobby soon became a great opportunity to do a little marketing as well. (And there’s nothing wrong with that, right?!?)

The point of this story is that there are opportunities to expand your business all over the place – sometimes you just need to open your eyes and your mind to see them.

$75 Credit For New Yahoo Sponsored Search Account

Tuesday, March 20th, 2007

If you don’t already have an account with Yahoo search marketing, you can register for a new account and get $75 in free credit.  This is not a bad way to try to generate some leads for yourself.

To get the $75, go to sponsoredsearch.yahoo.com/sellmore then enter promo code US1626B while registering.

$100 in Free Ads from MSN

Friday, February 9th, 2007

If you have a website for your mortgage business, and are wondering about pay-per-click (PPC) advertising you may want to take advantage of this offer from MSN AdCenter. When you register a new account, just enter promo code AD4500 to get $100 free.

MSN charges a $5 verification fee, so you end up netting $95, which isn’t a bad deal at all. It’s a great way to do some experimentation with PPC advertising on someone else’s dime.

In addition to the free money, MSN can deliver highly targeted traffic to your site on a wide variety of demographics – not just based on your keyword list. Only want traffic in Miami, FL? Done. Only want traffic on weeknights after 8 PM? You can do that, too. Add in specific keywords and keyword phrases and you can send yourself highly targeted potential leads.

Are Gifts Part of Your Marketing Strategy?

Monday, February 5th, 2007

If you like to integrate gifts as part of your marketing strategy (for borrowers – remember RESPA compliance), you may find a few of the following resources useful. And if you aren’t currently giving closing gifts or doing any sort of promotion by using gifts then you might formulate some ideas to drum up more business for yourself, and extend the reach of your marketing dollar in the process.

  • Promotional gifts at Branders
    This place has it all – USB memory sticks / MP3 players, wireless rechargeable optical mice, multi-purpose tools, and the common stuff like calendars, pens, & mugs.
  • $25 gift certificates for $10 at Restaurant.com
    Not a bad way to extend your marketing budget. This site has restaurants in every major city that participate, with one draw back: most gift certificates require a minimum purchase. The selection isn’t too broad, either. You won’t find any chain restaurants.
  • 20%-25% off at Borders
    This is a nice perk if you have an LLC or are incorporated. It’s a standard discount available to any business or group and is available for in-store purchases.
  • 15% off a LobsterGram
    Different, and definitely not for every client, but huge potential to get your clients telling their friends and family about you and your gift.
  • Exclusive event tickets at StubHub
    If you’re like me, gift-giving is all about doing something for someone that they wouldn’t normally do for themselves. Event tickets are a good way to accomplish this for the average client.
  • Movie Gift Certificates – Fandango Bucks
    The largest brand in online movie tickets will let you buy tickets and send them instantly via email or you can have them sent to your email so you can print the tickets out and deliver or mail them to your clients.
  • Any Gift Certificate You Want – GiftCertificates.com
    This is one easy, convenient site where you can purchase gift certificates for almost any national brand you can think of.  Not a bad way to save some time (and money when they run promotions) on a gift card for your clients.
  • Moving Boxes or Supplies
    This is an interesting option for a client that is moving and could use more boxes. Thoughtfulness can go a long way to developing loyalty and eliminating a client’s desire to “shop” rates.
  • Stumped? Try eBay
    Just browsing eBay looking for nothing in particular will often get the creative juices flowing, even if you don’t end up buying your client a gift there.